Crowne Plaza Dallas Market Center, an IHG Hotel

I stayed 11 nights. Friendly assistive staff. Nice clean room. Not noisy any time of day. Food was good. Bartenders & servers were attentive. Saw how staff interacted with other guests, in the same profession, friendly manner.

We were visiting the Dallas from the UK. We ate an evening meal and breakfast at the hotel and both were excellent. The food was delicious and the staff engaging and helpful. The following day we had to get to Love field airport for a flight and Kiki on reception very kindly arranged a taxi, however despite her making follow up calls the taxi did not arrive. With the time for our flight approaching, Kiki took OUR problem and made it HER problem, displaying outstanding customer service. When her repeated calls to the taxi firm failed to solve the issue, she sought out a member of staff at the hotel to drive us to the airport. We arrived in time for our flight. We cannot thank Kiki enough, she is a credit to the hotel, to Dallas and to the US. Thank you again.

Very nice and clean Hotel with comfortable beds. Breakfast is good drinks and coffee are served. Waiters are very kind and helpful. If you prebook your breakfast you get a nice discount. Beds are very comfortable. We wanted a quiet room at upper level. I forgot to let the hotel know my wish but they solved it the receptionists were really helpful and patient. I definitely recommend this hotel.

The people were Amazing it was dirty inside and outside broken glass beer cans and bottles trash was over flowing the rugs and wall were just Nasty and dirty One bath towel Very Very out dated and dirty..The people were Amazing the restaurant was a 100 Alfonso in the Restaurant made our Stay PERFECT! But the hotel was dirty dirty

Lovely room, very quiet, spacious and pleasant. Bar was good, breakfast was average.